Forgot your password!

If you have forgotten your password, please go to the "Already a member" page and click on "Forgot your password?" » now enter the email address of your player account. An email was sent to you with a password reset link. Enter your new password then click save and your password is automatically updated. You can now log in.

If no member account corresponds to this email address, no email will be sent to you.

I haven't received my tickets?

If you have not received your ticket In your member account after making your payment, please write us an email at the following address: with the access identifiers to your member account (your address email and your password) as well as your purchase invoice. This was sent to you by email when you paid for your tickets.

How are the draws for our Happy Client contests carried out?

The winners of our Happy Client contests are drawn at random using software developed for this purpose and under the control of a bailiff. All our draws take place in the presence of a bailiff and his retransmission on our website Once the draw is over, our team will contact the winner to organize the stay of the winner who has been drawn by lot by the bailiff.

How do I participate in a Happy Client contest?

To be able to participate in one of our Happy Customer contests, you must create your member account on the "BECOME A MEMBER" page, then you must top up your account by subscribing to one of our Happy Customer Tickets adapted to your budget. You are now able to play another Happy Client contest. To do this, you must play your tickets to validate your participation in the contest.